At Carrot Ink, we’re upfront about the charges. In fact, you’ll even see them in your Shopping Cart before you checkout. Also, we don’t tack on any additional charges, like handling fees.
Most importantly, though, most orders will ship the SAME DAY.
Generally, most in-stock orders placed before 3:00 pm Pacific Standard Time, Monday through Friday ship that same day. There could be various reasons why an order did not ship on the same day.
PLEASE BE ADVISED: Certain online orders are held for verification purposes, and will not ship the same day. Instead, those orders are shipped once the order has been verified with the customer.
The delivery time for your order varies depending on your selected shipping method during the checkout process.
Generally, most orders will arrive within the timeframes cited below:
UPS Standard Overnight 1 business day
UPS 2-Day Up to 2 business days
Standard - 3 to 8 business days
PLEASE BE ADVISED: Estimated shipping time begins once the order has shipped. (For example, if the order is placed on Monday, but ships Tuesday, shipping times listed above start on that Tuesday.)
Most orders ship on the same day, but NOT all. There could be various reasons why an order did not ship on the same day.
Orders with a subtotal equal or greater than $40 (in merchandise) ship free via standard shipping ONLY for the 48 contiguous states. Alaska and Hawaii, as well as US Territories, are excluded from free shipping. Under that, a flat $3.95 fee applies. A fee of $24.99 will apply to Hawaii, Alaska, Guam, Puerto Rico, and other U.S. territories as needed.
We strive to have all items in stock. However, there may be times when an item you ordered is on backorder. This will be noted in your Shopping Cart and also during Checkout. If this is not shown during checkout in your shopping cart, you will be notified via call or email from one of our customer representatives to advise you on the backorder, and to tell you what options you have.
If your order does contain a backordered item, we will not ship your order until all items are in stock. Unless notified separately, most backordered items are expected in stock within 2 business days.
Package Tracking Numbers / Delivery Confirmation
Once your order ships, we will send you a Shipment Notification via email that evening. This notice will include the tracking or delivery confirmation number of your package and a link directing you to the carrier's website. Please allow up to one (1) business day for your tracking number to be uploaded into the carrier’s system.
You may also track your package by logging into our website - all information about your most recent order is available once you have logged in.
Carrot Ink only ships to the US, its territories, and US military / diplomatic addresses.
P.O. Box, U.S. Territories, and Military / Diplo Addresses
Standard Shipping is the only option for orders shipping to PO Boxes, US territories, and military addresses. Please be aware, there are certain cases where will need a physical address and not a P.O. box to ship your order out.