At Carrot Ink, we’re upfront about the charges. In fact, you’ll even see them in your Shopping Cart before you checkout. Also, we don’t tack on any additional charges, like handling fees.
Most importantly, though, most orders will ship SAME DAY.
All in-stock orders placed before 3:00 pm Pacific Standard Time Monday through Friday ship that same day.
The delivery time for your order vary depending on your selected shipping method. Generally, most orders will arrive within the timeframes cited below:
UPS Standard Overnight 1 business day
UPS 2-Day Up to 2 business days
Standard - 3 to 8 business days
Orders with a subtotal equal or greater than $40 (in merchandise) ship free via standard shipping ONLY for the 48 contigous states. Alaska and Hawaii as well as US Territories are excluded from free shipping. Under that, a flat $3.95 fee applies. A fee of $24.99 will apply to Hawaii, Alaska, Guam, Puerto Rico, and other U.S. territories.
We strive to have all items in stock. However, there may be times when an item you ordered is on backorder. This will be noted in your Shopping Cart and also during Checkout. If not noted in your shopping cart or checkout page, you will be notifed via call or email from one of our customer representatives.
If your order does contain a backordered item, we will not ship your order until all items are in stock. Unless notified separately, most backordered items are expected in stock within 2 business days.
Package Tracking Numbers / Delivery Confirmation
Once your order ships, we will send you a Shipment Notification via email that evening. This notice will include the tracking or delivery confirmation number of your package and a link directing you to the carrier's website. Please allow up to one (1) business day for your tracking number to be uploaded into the carrier’s system.
You may also track your package by logging into our website - all information about your most recent order is available once you have logged in.
Carrot Ink only ships to the US, its territories, and US military / diplomatic addresses.
P.O. Box, U.S. Territories, and Military / Diplo Addresses
Standard Shipping is the only option for orders shipping to PO Boxes, US territories, and military addresses. Please be aware, there are certain cases where will be need a physical address and not a P.O. box to ship your order out.