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Technical Support - (Help with a cartridge you purchased from us).



If you're having trouble with an ink cartridge you've purchase from us, we’ve partnered with Cartridge-Support.com - this site can get you printing faster than anything (including calling us) - take a look.

Click to go to Cartridge-Support.com

 


 

Customer Service - (Help with an order, tracking, something non-technical)



Tracking 

You can login to your account here on our website and find your order tracking number.  Also, check your email for a shipment confirmation email for tracking details.

 

Changes

If your order is still “processing” we can change it.  The “hotline” for changes is sending an email to changes@carrotink.com
Once it has shipped, you’ll need to create an RMA (or you can refuse the entire package).

 

Something else

Send us an email at support@carrotink.com.  If you prefer to speak to us on the phone, call us at (877) 322- 7768 - Mon - Fri 8:00 AM-5:00 PM PST.