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Technical Support - (Help with a cartridge you purchased from us).

If you're having trouble with an ink cartridge you've purchase from us, we’ve partnered with - this site can get you printing faster than anything (including calling us) - take a look.

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Customer Service - (Help with an order, tracking, something non-technical)


You can login to your account here on our website and find your order tracking number.  Also, check your email for a shipment confirmation email for tracking details.



If your order is still “processing” we can change it.  The “hotline” for changes is sending an email to
Once it has shipped, you’ll need to create an RMA (or you can refuse the entire package).


Something else

Send us an email at  If you prefer to speak to us on the phone, call us at (877) 322- 7768 - Mon - Fri 8:00 AM-5:00 PM PST.