About Us Carrot Ink
In 1998 John and Amy Howard founded Carrot Ink on the belief that quality inkjet cartridges shouldn’t cost more than your printer. Fed up with paying printer manufacturers’ prices, they challenged themselves to do it better and cheaper than the big guys. They found that they could offer a premium product without a premium price tag. In fact, high quality Carrot Ink sells for 30-80% less than that of the name brands.
When you shop at Carrotink.com you can count on the best quality compatible and remanufactured inkjet cartridges. Every Carrot Ink Brand product that hits your doorstep has been manufactured under stringent ISO 9001/2000 standards. And yet the quality speaks for itself in exceptional looking printouts. Carrotink.com also makes it a point to favors US made products whenever possible. Shop with a peace of mind knowing we back everything we sell with a one year money back guarantee. If we shipped you the wrong product or if the product you purchased doesn't work we will cover the shipping cost back to us (we're unique in our customer focused policies if you read the fine print from other printer supplies retailers). Our priority is establishing a long term relationship rather then maximizing our profits on each order.
From helping you with your selection, to getting it in your hands, Carrot Ink makes your life easier. Live customer service reps will chat with you online (about ink, of course) during our extended business hours to help you find what you’re looking for. Once you know what you want, re-ordering is a snap; just login to your personal account. Finally, nobody beats Carrot Ink on delivery. Get it when and how you want by selecting Standard; UPS Overnight; or Two-day delivery. Order before 3:00 PM Pacific Monday through Friday, and we’ll ship your order the same day (orders placed after 3 PM PST Friday and orders on weekends or holidays ship the next business day).
BizRate.com, Circle of Excellence
Carrot Ink is a proud recipient of BizRate.com’s Circle of Excellence Platinum Award SIX TIMES!!! Only a handful of other online retailers can claim this same distinction of being recognized as one of the top online retailers three years in a row. The awards are based on customer feedback about the overall shopping experience at an online store, from both a point-of-sale as well as after-delivery-of-goods perspective. In addition to traffic volume, seven service metrics were used to select the winners: ease of ordering, product selection and availability, on-time delivery, customer support, repurchase intent, product met expectations, and overall satisfaction.