Technical Support - (Help with a cartridge you purchased from us).
If you're having trouble with an ink cartridge you've purchase from us, we’ve partnered with Cartridge-Support.com - this site can get you printing faster than anything (including calling us) - take a look.
Click to go to Cartridge-Support.com
Customer Service - (Help with an order, tracking, something non-technical)
You can login to your account here on our website and find your order tracking number. Also, check your email for a shipment confirmation email for tracking details.
If your order is still “processing” we can change it. The “hotline” for changes is sending an email to firstname.lastname@example.org
Once it has shipped, you’ll need to create an RMA (or you can refuse the entire package).
Send us an email at email@example.com. If you prefer to speak to us on the phone, call us at (877) 322- 7768 - Mon - Fri 8:00 AM-5:00 PM PST.