The Dell 962 ink cartridges from Carrot Ink are new compatible printer supplies that are guaranteed to meet or exceed the print quality of the OEM (Original Equipment Manufacturer) Dell printer cartridges. With Carrot's Dell 962 supplies you'll save a bunch of money and get just as good of performance. Our Dell 962 inkjet replacements come with a one year satisfaction guarantee. Federal Law protects you when using compatible supplies for the Dell 962 and does not void your printer's warranty. Dell 962 ink cartridges and supplies finally have real competition. These products are not made or rebuilt by Dell, and are in no way associated with Dell. Also, any ink management system software or on-cartridge-chips are not endorsed, associated, designed or approved by Dell.