How to Replace Cartridge(s)

Replace the empty ink cartridge on the Brother MFC-6890CDW by following these steps:

1. Open the ink cartridge cover.
2. Press down to unlock the release lever of the empty ink cartridge and pull it to take it out of the printer.
3. Open the new ink cartridge bag and remove the new ink cartridge.
4. Turn the green knob on the yellow protective cap clockwise until it clicks to release the vacuum seal. Then, remove the protective cap.
5. Insert the new ink cartridge in the direction of the arrow on the label.
6. Gently push the new cartridge until it clicks into place.
7. Close the ink cartridge cover.
8. Wait until the printer resets the ink level.

Frequently Asked Questions

Why am I not getting any black ink on the printed pages even after installing a new black ink cartridge?

If you are not getting any black ink on the printed pages even with a newly installed black cartridge, it could be that the new ink cartridge is not installed correctly, or the nozzles are clogged. Verify which of these two is causing the issue and fix it by cleaning the printhead or reinstalling the cartridge properly.

What to do if my Brother MFC-6890CDW is printing color images in black even if all color cartridges are full?

If your MFC printer is printing only in black, try running a cleaning cycle. This can help unclog the nozzles.

I just placed my order—will it be shipped the same day?

Yes, if your order is placed before 3:00PM Pacific Time. Otherwise, it will be shipped the next business day.